1. What types of products do you export?

• We specialize in exporting a wide range of products, including commodities like grains, spices, and pulses, pharmaceutical products such as medicines and health supplements, and plywood for various applications in construction and furniture.

2. How do I place an order for export?

• You can place an order through our website by contacting us directly, or by sending an inquiry via email. Our team will get in touch with you to confirm the details, such as the product, quantity, and delivery terms.

3. Do you export to all countries?

• Yes, we export to multiple countries across the globe. However, certain restrictions may apply based on the product type and the importing country's regulations. Please contact us for more specific details regarding your location.

4. What are the payment methods available for exports?

• We accept payments via Irrevocable, Confirmed Letter of Credit (L/C), or 30% advance payment via T/T, with the remaining balance due upon receipt of the Bill of Lading (B/L). For more details on payment terms, please refer to our Terms and Conditions.

5. How do you handle product quality assurance?

• Quality is our top priority. We ensure that all our products undergo stringent quality checks and meet international standards before shipment. For pharmaceuticals, we comply with GMP (Good Manufacturing Practices) and other relevant regulations.

6. How do you ensure the quality of the commodities you export?

• Our commodities, including grains, spices, and pulses, are sourced from certified farms and manufacturers. We conduct rigorous quality control checks to ensure that our products meet international food safety and quality standards.

7. Are your commodities certified for international trade?

• Yes, all our commodities are certified with necessary quality certifications like FSSAI (Food Safety and Standards Authority of India) for food items, and ISO standards for general quality. Specific certifications will be provided based on the product.

8. What is the minimum order quantity (MOQ) for commodities?

• The minimum order quantity for commodities varies depending on the product. For detailed information, please contact us directly, and we’ll be happy to provide you with more specifics.

9. Do you export pharmaceutical products internationally?

• Yes, we export a range of pharmaceutical products worldwide. Our pharmaceutical exports include over-the-counter medicines, generic drugs, and health supplements. We adhere to international regulations like WHO-GMP and other relevant certifications for pharmaceutical products.

10. How do you ensure the safety and efficacy of pharmaceutical products?

• We follow strict protocols for sourcing and handling pharmaceutical products. Our manufacturing partners follow WHO-GMP guidelines, and all products undergo extensive testing to ensure safety, efficacy, and compliance with international standards.

11. Are your pharmaceutical products approved for export by regulatory authorities?

• Yes, all our pharmaceutical products are approved by regulatory authorities like the CDSCO (Central Drugs Standard Control Organization) in India and comply with international pharmaceutical regulations.

12. How do I get a sample of a pharmaceutical product before placing a bulk order?

• We offer product samples for most pharmaceutical products. You can request a sample by contacting our customer service team or filling out the request form on our website. Please note that there may be shipping charges for samples.

13. What are the shipping and storage conditions for pharmaceutical products?

• Our pharmaceutical products are shipped under controlled conditions, ensuring they remain within required temperature and humidity ranges during transit. We recommend following storage guidelines mentioned on the packaging to maintain product efficacy.

14. What types of plywood do you export?

• We export a variety of plywood types, including commercial plywood, marine plywood, decorative plywood, and MDF boards. Our plywood is used in furniture manufacturing, construction, and interior design.

15. How do you ensure the quality of the plywood you export?

• Our plywood is sourced from top manufacturers who use high-quality wood and follow strict quality control procedures. Each batch of plywood is tested for strength, durability, and finish. We also provide certifications like ISI (Indian Standard) for quality assurance.

16. Can I customize the plywood specifications for my order?

• Yes, we offer customization options for plywood specifications, including thickness, size, and finish. You can discuss your specific requirements with our team, and we will provide a tailored solution for your needs.

17. What is the minimum order quantity (MOQ) for plywood exports?

• The MOQ for plywood varies based on the type of plywood and order specifications. For more details, please contact our sales team to get an accurate estimate.

18. How do you handle the export of plywood internationally?

• We handle the export of plywood through reliable shipping partners who ensure timely and safe delivery. All plywood orders are packed securely to prevent damage during transit. We also assist with export documentation and compliance with customs regulations.

19. How long does it take to ship an export order?

• Shipping times vary based on the destination and the type of product. Generally, delivery for commodities takes 15-30 days, pharmaceuticals may take 20-40 days, and plywood may take 25-45 days depending on the region. For more accurate shipping times, please contact us.

20. Who handles the shipping and customs clearance?

• We handle the majority of the shipping process, including documentation and logistics. However, the buyer is typically responsible for customs clearance and any applicable import duties or taxes. We can assist with this process if necessary.

21. What happens if there is a delay in delivery?

• If there is any delay in delivery, we will notify you promptly and provide a new estimated delivery date. In case of any issues, we will work with you to resolve the situation as efficiently as possible.

22. Can you help with import/export licenses?

• Yes, we can assist in providing the necessary documentation for export, including product certificates and export licenses. The buyer is typically responsible for import-related licenses and permits in their country.

23. How do you handle disputes related to products or shipments?

• If there are any disputes related to products or shipments, we encourage you to contact our customer service immediately. We will investigate the issue and work towards a satisfactory resolution, in line with our terms and conditions.

24. Do you provide after-sales support?

• Yes, we offer after-sales support for all our products. Whether it’s related to product quality, shipment tracking, or any other concerns, our team is available to assist you.